{"id":3892,"date":"2026-03-04T15:48:28","date_gmt":"2026-03-04T15:48:28","guid":{"rendered":"https:\/\/my-frisia.com\/conditions-generales-de-participation-aux-concours\/"},"modified":"2026-03-05T10:25:31","modified_gmt":"2026-03-05T10:25:31","slug":"conditions-generales-de-participation-aux-concours","status":"publish","type":"page","link":"https:\/\/my-frisia.com\/fr\/conditions-generales-de-participation-aux-concours\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Participation aux Concours"},"content":{"rendered":"[vc_row type=\u00a0\u00bbfull_width_background\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb bg_color=\u00a0\u00bb#000000″ scene_position=\u00a0\u00bbcenter\u00a0\u00bb top_padding=\u00a0\u00bb220px\u00a0\u00bb bottom_padding=\u00a0\u00bb100px\u00a0\u00bb text_color=\u00a0\u00bblight\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb row_position_desktop=\u00a0\u00bbdefault\u00a0\u00bb row_position_tablet=\u00a0\u00bbinherit\u00a0\u00bb row_position_phone=\u00a0\u00bbinherit\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb shape_type=\u00a0\u00bb\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb flex_gap_desktop=\u00a0\u00bb10px\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb text_direction=\u00a0\u00bbdefault\u00a0\u00bb]\n

Frisia \u2013 Conditions G\u00e9n\u00e9rales de Participation aux Concours<\/h1>\n
    \n
  1. \n

    Organisateur et Champ d\u2019Application<\/b><\/h3>\n<\/li>\n<\/ol>\n

    Le pr\u00e9sent concours est organis\u00e9 par <\/span>Astra Sweets SA<\/b>, Bleukenlaan 18, 2300 Turnhout, Belgique (ci-apr\u00e8s \u00ab Astra Sweets \u00bb), sous la marque Frisia.<\/span>
    Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Participation (\u00ab CGP \u00bb) s\u2019appliquent \u00e0 tous les concours Frisia organis\u00e9s par Astra Sweets, tant de mani\u00e8re autonome qu\u2019en collaboration avec des partenaires.<\/span>
    Des conditions compl\u00e9mentaires ou particuli\u00e8res propres \u00e0 un concours (\u00ab CP \u00bb) peuvent \u00eatre publi\u00e9es sur la page du concours ou via les r\u00e9seaux sociaux. En cas de contradiction, les CP pr\u00e9valent.<\/span><\/p>\n

      \n
    1. \n

      Conditions de Participation<\/b><\/h3>\n<\/li>\n<\/ol>\n
        \n
      1. La participation est gratuite. Tous les frais (tels que les frais d\u2019envoi des prix) sont pris en charge par Astra Sweets. <\/span><\/li>\n
      2. La participation est autoris\u00e9e \u00e0 partir de 16 ans.<\/span>
        Les participants \u00e2g\u00e9s de moins de 18 ans d\u00e9clarent avoir obtenu l\u2019autorisation de leur(s) parent(s) ou repr\u00e9sentant l\u00e9gal pour participer au concours. Astra Sweets se r\u00e9serve le droit de demander une preuve de cette autorisation.<\/span><\/li>\n
      3. La participation est ouverte aux personnes domicili\u00e9es en Belgique ou aux Pays-Bas.<\/span><\/li>\n
      4. La participation n\u2019est pas subordonn\u00e9e \u00e0 l\u2019achat d\u2019un produit ou d\u2019un service.<\/span><\/li>\n
      5. Les employ\u00e9s d\u2019Astra Sweets ou des soci\u00e9t\u00e9s qui lui sont li\u00e9es, ainsi que les membres de leur famille, sont exclus de la participation.<\/span><\/li>\n
      6. Les robots de concours, plateformes automatis\u00e9es de participation et groupes de concours sont exclus.<\/span><\/li>\n
      7. Astra Sweets peut exclure un participant en cas de fraude, d\u2019abus, de violation des pr\u00e9sentes conditions ou de comportement inappropri\u00e9. Les prix d\u00e9j\u00e0 attribu\u00e9s peuvent \u00eatre retir\u00e9s. L\u2019appr\u00e9ciation de la fraude ou de l\u2019abus par Astra Sweets est d\u00e9finitive et contraignante. Aucune correspondance ne sera \u00e9chang\u00e9e \u00e0 ce sujet. <\/span><\/li>\n
      8. Les participants doivent fournir des donn\u00e9es personnelles correctes et compl\u00e8tes.<\/span><\/li>\n<\/ol>\n
          \n
        1. \n

          Modalit\u00e9s de Participation<\/b><\/h3>\n<\/li>\n<\/ol>\n
            \n
          1. La participation s\u2019effectue via un formulaire de participation en ligne d\u00fbment compl\u00e9t\u00e9 (nom, pr\u00e9nom, adresse e-mail, adresse compl\u00e8te et \u00e9ventuellement num\u00e9ro de t\u00e9l\u00e9phone).<\/span><\/li>\n
          2. Les formulaires incomplets, erron\u00e9s, illisibles ou trompeurs seront consid\u00e9r\u00e9s comme invalides et ne donneront pas droit \u00e0 la participation.<\/span><\/li>\n
          3. Une seule participation par personne et par concours est autoris\u00e9e, sauf mention contraire dans les CP.<\/span><\/li>\n
          4. En participant, le participant accepte les pr\u00e9sentes CGP, les \u00e9ventuelles CP ainsi que la politique de confidentialit\u00e9 d\u2019Astra Sweets.<\/span><\/li>\n
          5. La p\u00e9riode de participation se cl\u00f4ture \u00e0 la date et \u00e0 l\u2019heure mentionn\u00e9es dans la communication du concours (\u00e0 d\u00e9faut de pr\u00e9cision : 23h59).<\/span><\/li>\n
          6. Astra Sweets se r\u00e9serve le droit de modifier, reporter ou annuler le concours \u00e0 tout moment pour des raisons organisationnelles, techniques ou toute autre raison l\u00e9gitime, sans obligation de compensation. Les participations correctement enregistr\u00e9es avant l\u2019arr\u00eat resteront valables. Astra Sweets ne pourra en aucun cas \u00eatre tenue responsable de tout dommage direct ou indirect r\u00e9sultant d\u2019une telle modification, suspension ou annulation. <\/span><\/li>\n<\/ol>\n
              \n
            1. \n

              Prix et D\u00e9signation des Gagnants<\/b><\/h3>\n<\/li>\n<\/ol>\n
                \n
              1. Les participants peuvent remporter les prix mentionn\u00e9s dans la communication du concours.<\/span><\/li>\n
              2. Les gagnants sont d\u00e9sign\u00e9s par tirage au sort ou par une autre m\u00e9thode selon la m\u00e9canique du concours. Lorsque les gagnants sont d\u00e9sign\u00e9s par tirage au sort, celui-ci est effectu\u00e9 par une partie neutre et ind\u00e9pendante ou via un m\u00e9canisme objectif et v\u00e9rifiable. <\/span><\/li>\n
              3. Les gagnants seront inform\u00e9s dans un d\u00e9lai de 14 jours suivant la fin de la p\u00e9riode de participation, par e-mail, message priv\u00e9 Instagram, message priv\u00e9 Facebook ou tout autre canal de communication indiqu\u00e9.<\/span><\/li>\n
              4. Si un gagnant ne r\u00e9pond pas dans un d\u00e9lai de 7 jours apr\u00e8s notification, il\/elle perdra automatiquement son droit au prix et un nouveau gagnant pourra \u00eatre d\u00e9sign\u00e9.<\/span><\/li>\n
              5. Les prix ne sont ni \u00e9changeables contre de l\u2019argent, ni \u00e9changeables, ni transf\u00e9rables \u00e0 des tiers.<\/span><\/li>\n
              6. Aucune seconde tentative de livraison ne sera effectu\u00e9e. En cas d\u2019adresse incorrecte ou incompl\u00e8te, le droit au prix sera perdu. Astra Sweets d\u00e9cline toute responsabilit\u00e9 en cas de perte, retard ou dommage des prix lors de l\u2019envoi ou du transport par des tiers. <\/span><\/li>\n<\/ol>\n
                  \n
                1. \n

                  Concours sur les R\u00e9seaux Sociaux<\/b><\/h3>\n<\/li>\n<\/ol>\n
                    \n
                  1. Instagram, Facebook, TikTok ou toute autre plateforme de r\u00e9seaux sociaux ne sont pas responsables de ce concours.<\/span><\/li>\n
                  2. Le pr\u00e9sent concours n\u2019est en aucun cas sponsoris\u00e9, soutenu, g\u00e9r\u00e9 par ou associ\u00e9 \u00e0 Facebook, Instagram, TikTok ou toute autre plateforme de r\u00e9seaux sociaux.<\/span><\/li>\n
                  3. En participant, le participant reconna\u00eet lib\u00e9rer enti\u00e8rement ces plateformes de toute responsabilit\u00e9 relative au concours.<\/span><\/li>\n
                  4. Les participants doivent respecter les conditions d\u2019utilisation de la plateforme concern\u00e9e.<\/span><\/li>\n
                  5. Toute question, remarque ou plainte relative au concours doit \u00eatre adress\u00e9e \u00e0 Astra Sweets SA via info@my-frisia.com.<\/span><\/li>\n<\/ol>\n
                      \n
                    1. \n

                      Protection des Donn\u00e9es (RGPD)<\/b><\/h3>\n<\/li>\n<\/ol>\n
                        \n
                      1. Responsable du traitement :
                        <\/b>Astra Sweets NV<\/span>
                        <\/span>Bleukenlaan 18<\/span>
                        <\/span>2300 Turnhout<\/span>
                        <\/span>Belgique<\/li>\n
                      2. Point de contact pour les questions relatives \u00e0 la vie priv\u00e9e :<\/b>
                        <\/b>Privacy Department \u2014 <\/span>privacy@astrasweets.com<\/span><\/a><\/li>\n
                      3. Astra Sweets traite uniquement les donn\u00e9es personnelles n\u00e9cessaires pour :<\/span>\n
                          \n
                        1. l\u2019organisation du concours<\/span><\/li>\n
                        2. l\u2019identification du gagnant<\/span><\/li>\n
                        3. l\u2019envoi du prix<\/span><\/li>\n<\/ol>\n<\/li>\n
                        4. Les donn\u00e9es personnelles ne seront pas utilis\u00e9es \u00e0 des fins marketing, sauf si le participant a donn\u00e9 son consentement explicite et pr\u00e9alable via une case d\u2019acceptation distincte et non pr\u00e9coch\u00e9e (par exemple : \u00ab Je souhaite recevoir les promotions et actualit\u00e9s de Frisia \u00bb).<\/span>
                          <\/span>Le fait de donner ou non ce consentement n\u2019a aucune influence sur les chances de participation ou la validit\u00e9 de la participation.<\/span><\/li>\n
                        5. Les donn\u00e9es trait\u00e9es peuvent inclure :<\/span>\n
                            \n
                          1. nom et pr\u00e9nom<\/span><\/li>\n
                          2. adresse e-mail<\/span><\/li>\n
                          3. adresse postale<\/span><\/li>\n
                          4. \u00e9ventuellement num\u00e9ro de t\u00e9l\u00e9phone<\/span><\/li>\n<\/ol>\n<\/li>\n
                          5. Base juridique du traitement : ex\u00e9cution d\u2019un contrat (article 6, paragraphe 1(b) du RGPD).<\/span><\/li>\n
                          6. Les donn\u00e9es ne sont pas partag\u00e9es avec des tiers, sauf si cela est n\u00e9cessaire pour l\u2019ex\u00e9cution du concours (par exemple un service de transport pour la livraison des prix).<\/span><\/li>\n
                          7. Les donn\u00e9es seront supprim\u00e9es apr\u00e8s la fin du concours, sauf obligation l\u00e9gale de conservation.<\/span><\/li>\n
                          8. Les participants disposent d\u2019un droit d\u2019acc\u00e8s, de rectification, d\u2019effacement, de limitation du traitement, d\u2019opposition et de portabilit\u00e9 de leurs donn\u00e9es.<\/span><\/li>\n
                          9. Les plaintes peuvent \u00eatre adress\u00e9es \u00e0 l\u2019Autorit\u00e9 de protection des donn\u00e9es (Belgique) ou \u00e0 l\u2019Autoriteit Persoonsgegevens (Pays-Bas).<\/span><\/li>\n<\/ol>\n
                              \n
                            1. \n

                              Responsabilit\u00e9 & Dispositions Diverses<\/b><\/h3>\n<\/li>\n<\/ol>\n
                                \n
                              1. Astra Sweets ne peut \u00eatre tenue responsable des d\u00e9faillances techniques, probl\u00e8mes de r\u00e9seau, retards, erreurs de saisie de donn\u00e9es ou autres probl\u00e8mes techniques emp\u00eachant la participation.<\/span><\/li>\n
                              2. Les participations illicites, offensantes ou contraires \u00e0 la loi seront imm\u00e9diatement supprim\u00e9es et pourront entra\u00eener l\u2019exclusion du participant.<\/span><\/li>\n
                              3. Le r\u00e9sultat du concours est d\u00e9finitif et contraignant. Aucune correspondance ne sera \u00e9chang\u00e9e \u00e0 ce sujet. <\/span><\/li>\n
                              4. Astra Sweets ne peut \u00eatre tenue responsable en cas de force majeure, y compris mais sans s\u2019y limiter : catastrophes naturelles, gr\u00e8ves, pand\u00e9mies, mesures gouvernementales, d\u00e9faillances techniques ind\u00e9pendantes de sa volont\u00e9 ou toute autre circonstance impr\u00e9vue emp\u00eachant ou compliquant l\u2019organisation du concours.<\/span><\/li>\n
                              5. Les pr\u00e9sentes conditions sont r\u00e9gies par le droit belge.<\/span><\/li>\n
                              6. Tout litige rel\u00e8ve de la comp\u00e9tence exclusive des tribunaux d\u2019Anvers, division Turnhout.<\/span><\/li>\n<\/ol>\n

                                Version : F\u00e9vrier 2025<\/b><\/em>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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